THIS DOCUMENT SETS OUT THE TERMS ON WHICH MY GOURMET TOURS (“US”, “WE”, “OUR”) PROVIDES YOU (“YOU”, “YOUR”, “USER”) WITH ACCESS TO AND USE OF THE WEBSITE LOCATED AT [https://www.mygourmettours.com/] (“WEBSITE”) TO BOOK TICKETS TO OUR TOURS. YOU ACKNOWLEDGE AND AGREE THAT BY ACCESSING OUR WEBSITE OR TICKING YOU AGREE TO BE BOUND BY THESE TERMS.

1. About My Gourmet Tours

1.1 The Website is owned and managed by S.A.S My Gourmet Tours whose registered office is located at 49,rue Marguerite Ebérentz 24000 Périgueux, France, and legal representative is Marie Agnès AUDI.

1.2 We can be contacted by email at [contact@mygourmettours.com] or registered office address

1.3 By using the Website, you warrant that:

1.3.1 you are legally capable of entering into binding contracts;

1.3.2 you are not in any way prohibited by the applicable law in the jurisdiction in which you are currently located to enter into these Terms; and

1.3.3 you are at least 18 years old.

2. About the Website

The information contained in this Website has been prepared solely for the purpose of providing information about the various tours and services offered on our Website from time to time (“Tours”) and making online bookings for tickets to Tours (“Tickets”) and must not be used for any other purpose.

3. Use and access to the Website

3.1 By accessing the Website you will be assuming all risks associated with the use of this Website, including risk of your computer, software or data being damaged by any virus which might be transmitted or activated via our Website or your access to it.

3.3 Availability of the Website may be impaired by conditions or circumstances that are beyond our control, including, without limitation, third party service providers, geographic or atmospheric conditions, local physical obstructions, software and hardware features or functionality of your personal computer operating system.

3.4 We rely on third party providers (such as network providers, data centres and telecommunication providers) to make the Website and the content therein available to you. Whilst we take all reasonable steps available to it to provide you with a good level of service, you acknowledge and agree that we do not promise that the Website shall be uninterrupted or fault-free at all times. We shall not be liable in any way for any losses you may suffer as a result of delays or failures of the Website.

3.5 We shall be entitled at our own discretion to suspend the Website (wholly or partly) for any reason whatsoever, including but not limited to repairs, planned maintenance or upgrades and shall not be liable to you for any losses, damages, costs or expenses arising from or in connection with any suspension or unavailability of the Website.

4. Orders and Payment

4.1 The published price of the Ticket (“Price”) includes any applicable taxes and booking.

4.2 If you have a promotional or discount code (“Code”), you may enter it on the relevant page of the Website prior to payment of your Tickets. We do not warrant or provide any guarantees that your Code will be accepted by the Website. If your Code is accepted by the Website, the Price will be adjusted accordingly. A Code can only be accepted at the time an Order is made and cannot be applied retrospectively.

4.3 Due to the nature of the business, you acknowledge and agree that the Price may be subject to change and variation from time to time. Any changes in the Price shall not be applicable to you once you have received Order Confirmation from us, save in the case of an obvious error.

4.4 In order to book and purchase Tickets to one of our Tours, you shall be required to follow the process on our Website and complete the relevant details we require to confirm purchase of your selected Tickets via the Website (“Order”). Group bookings for Tickets shall be treated the same as individual bookings. You will be asked to provide customary billing information such as name, billing address and credit card information either to us or our payment processor. You agree to pay for your Order by one of the methods described on the Website. You hereby authorise the collection of such amounts using the method selected by you through the Website, either directly by us or indirectly, via our payment processor. If you are directed to our payment processor, you may be subject to terms and conditions governing use of their service. Please review such terms and conditions before using the processing services.

4.5 Your Order constitutes an offer to us to buy Tickets. All Orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an e-mail attaching your Tickets subject to the Order (“Order Confirmation”). The contract between us will only be formed when we send you the Order Confirmation (“Contract”).

4.6 It is your responsibility to check the Tickets that are subject to your Order and we are under no obligation to rectify any mistakes once the Contract has been formed in accordance with clause 4.5 above.

4.7 We will not be responsible for any Tickets that are lost, stolen or destroyed. Tickets are e-mailed to the address you supply to us at the time of placing an Order. You are responsible for ensuring your e-mail address is accurate. We are not responsible for Tickets sent to incorrect e-mail addresses input by you.

4.8 Tickets will be supplied by email. It is your responsibility to print the Tickets prior to the date of the event or show valid Tickets on your mobile device. You may not be admitted to the Tour without presenting a valid Ticket. We shall not be liable for any failure by you to print or show valid Tickets.

5. Cancellation policy

5.1 The cancellation rights contained in the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 do not apply to the sale of Tickets. However You’ll be able to cancel an Order after it has been accepted by Us and according to the following conditions:

Cancellation more than 72 hours before the Tours: 80% refund

Cancellation less than 72 hours before the Tours: no refund

If You do not attend the Tour or arrive late: no refund

5.2 There will be no refund for lost or stolen Tickets.

5.3 We have the right to cancel or reschedule a Tour at our own discretion. We will notify you in case of any cancellation or rescheduling of a Tour, but you acknowledge and agree that it is your responsibility to ensure you have entered the correct contact details so we can notify you. We will not be liable for any losses you incur as a result of supplying us with incorrect contact details (e.g. e-mail address or mobile number). In case of cancellation or rescheduling by Us, there will be a refund of Your Ticket. You acknowledge and agree that with the payment of the refund you’ll be fully compensated to the full extend of prejudice.

5.4 A minimum of persons is required to proceed with scheduled tours as indicated on the website. We reserve the right to cancel the Tour and refund ticket if that minimum is not met.

6. Conduct on a Tour

6.1 Our Tours may include admissions to third party venues, including restaurants and drinking venues (“Venue”). You shall comply with all policies, procedures and safety announcements in force on the Tour and at any Venue, including any security procedures in place from time to time. It your responsibility to notify Venues and your assigned guide of any allergies or dietary requirements. We shall not be liable for any loss or injury suffered by you caused by a Venue.

6.2 You are responsible for arranging all transportation to and from the Tour. If you request for Us to organize your transportation, you accept to pay Us any additional costs incurred. We reserve the right to refuse your admission without refund to any Tour or eject you from a Tour on account of your late arrival, being (or appearing to be) under any specified age, abusive, threatening, drunken or other antisocial behaviour (including smoking in no smoking areas), carrying offensive weapons or illegal substances, or making unauthorised audio, video or photographic recordings.

6.3 It is your sole responsibility to ensure you comply with local laws when on Tours (e.g. legal age for alcohol consumption).

6.4 Tickets ordered through the Website are only for your personal use and that of your party. We reserve the right to cancel Tickets purchased if there is, or if we suspect there is, any resale, purported resale or attempted resale of Tickets. This includes but is not limited to Tickets being resold via internet auction sites. The holder of a resold Ticket may be refused entry or rejected from the Tour without refund.

7. Disclaimer

7.1 We use reasonable endeavours to ensure that the information contained on the Website is correct at time of being published. We reserve the right to make alterations.

7.2 All content published on the Website is intended as information only and does not in any way constitute advice of any nature. Your use and reliance on the content made available on the Website shall be at your own risk.

7.3 Links to third party websites may from time to time appear on the Website. Such third party websites are not our responsibility and we accept no responsibility for the availability, suitability, reliability or content of such third party websites and does not necessarily endorse the views expressed within them.

8. Intellectual Property

8.1 Unless otherwise expressly set out to the contrary, nothing in these Terms shall serve to transfer from us to you, any intellectual property rights owned by and/or licensed to us (including content appearing on the Website) and all rights, title and interest in and to such intellectual property rights will remain exclusively with us and/or our licensors.

8.2 You are expressly prohibited from:

8.2.1 reproducing, copying, editing, transmitting, uploading or incorporating into any other materials, any of the Website;

8.2.2 removing, modifying, altering or using any registered or unregistered marks/logos owned by or licensed to us; and

8.2.3 doing anything which may be seen to take unfair advantage of the reputation and goodwill of the Website or could be considered an infringement of any of the intellectual property rights owned and/or licensed to us without first obtaining the written permission of the owner of such intellectual property rights.

8.3 You agree to grant to us an irrevocable royalty-free worldwide license to use photos and videos taken on Tours in which you may appear. We have the right to reproduce, distribute, broadcast, exhibit, edit, digitize or in any other way use the photos and videos by any means and in any form of media, whether existing now or created later, without restriction worldwide, by incorporating the videos and photos into our Website, catalogs, books, brochures, magazines or any other publications, or any informational, commercial, promotional or advertising material (henceforth known collectively as the “Works”). You agree that the company is and shall be the exclusive owner of all title, rights and interest in the photos, videos and the Works, including all intellectual property rights.

9. Data Protection

We process your personal data in accordance with all applicable data protections laws.

We collect and process some or all of the following types of information from you in the course of your use of the website or providing our services:

Information that you provide by filling in forms on the website, via e-mail or phone. This includes information provided at the time of purchasing services and/or goods, subscribing to updates, or requesting further information or services. We may also ask you for information when you report a problem with the website.

Specifically, personal details such as name, email address, phone number, dietary requirements, IP addresses or any information input by when using the website, completing our survey forms, using our Services.

In respect of the personnel engaged by our suppliers and resellers (or prospective suppliers and resellers), and with whom we come into contact in connection with the relationship between Us and our reseller and supplier, we will process your contact details such as your name, e-mail address, phone number, place of work and any other information that you provide to us.

If you contact Us, We may keep a record of that correspondence.

We may also ask you to complete surveys that We use for research purposes, although you do not have to respond to them.]

Details of your visits to the website including, but not limited to, IP address, traffic data, location data, weblogs and other communication data, and the resources that you access. When using our online form to book and purchase our products your name, e-mail address and phone number are required from you to enable Us to process your order. If you book and purchase our products over the phone your name, e-mail address are required from you to enable Us to process your order. Your name and email address is required from you to enable Us to add you to our mailing list. We will inform you at the point of collecting information from you, whether you are required to provide the information to Us.

We routinely disclose your personal data to our third party service providers, agents, subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf (e.g. to host our servers).

If you purchase our products via our website payment is handled separately and securely through a payment processor. Your payment card details are never collected by Us. If you want to be informed or contact the payment processor you can contact Us at contact@mygourmettours.com

Unfortunately, the transmission of information via the internet is not completely secure. Although We will do our best to protect your personal data, We cannot guarantee the security of your data transmitted to the website; any transmission is at your own risk. Once We have received your information, We will use procedures and security features, mostly through specialized partners, to try to prevent unauthorised access. The Website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and terms of use and that we do not accept any responsibility or liability for these policies and terms of use. Please check these policies before you submit any personal data to these websites.

If your personal details change you may update them by contacting Us using the contact details below. If you have any questions about how We use data collected which relates to you, please contact Us by sending a request by email to the contact details below.

We will endeavour to update your personal data within seven (7) working days of any new or updated personal data being provided to Us, in order to ensure that the personal data We hold about you is as accurate and up to date as possible.

Under the General Data Protection Regulation you have a number of important rights free of charge.

In summary, those include rights to:

access to your personal data and to certain other supplementary information that this Policy is already designed to address

require Us to correct any mistakes in your information which We hold

require the erasure of personal data concerning you in certain situations

receive the personal data concerning you which you have provided to Us, in a structured, commonly used and machine-readable format and have the right to transmit those data to a third party in certain situations

object at any time to processing of personal data concerning you for direct marketing

object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you

object in certain other situations to our continued processing of your personal data

otherwise restrict our processing of your personal data in certain circumstances

claim compensation for damages caused by our breach of any data protection laws.

If you would like to exercise any of those rights, please:

email at contact@mygourmettours.com

let Us have enough information to identify you (name, e-mail address and booking number),

let Us have proof of your identity and address (a copy of your driving licence or passport and a recent utility or credit card bill), and

let Us know the information to which your request relates.

We reserve the right to modify this Policy at any time. Any changes We may make to our Policy in the future will be notified and made available to you using the Website. Your continued use of the services and the Website shall be deemed your acceptance of the varied privacy policy.

10. Events Outside Our Control

10.1 We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under this Agreement that is caused by an Event Outside Our Control.

10.2 What We mean by an Event Outside Our Control. An “Event Outside Our Control” means any act or event beyond our reasonable control, including without limitation strikes, lock-outs or other industrial action by third parties, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster, or failure of public or private telecommunications networks.

10.3 If an Event Outside Our Control takes place that affects the performance of our obligations to you:

10.3.1 we will contact you as soon as reasonably possible to notify you; and

10.3.2 our obligations to you will be suspended and we reserve the right to cancel any Tours affected by the Event Outside Our Control.

11. General

11.1 If a court finds part of these Terms invalid or unenforceable, the rest will continue in force. Each of the clauses of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining clauses will remain in full force and effect.

12.2 These Terms are governed by French law. Any dispute arising from alleged breaches of these Terms that could not be solved out-of-court may be pursued in the French courts.

12.3 Only these Terms apply between you and us. These Terms and any document expressly referred to in them represent the entire agreement between you and us in respect of your use of the Website and the booking of Tours and shall supersede any prior agreement, understanding or arrangement between you and us, whether oral or in writing.

12.4 Must be minimum drinking age or older to be able to consume alcohol during the Tours

For any question or private tours (everyday from 2 guests)
contact@mygourmettours.com